FAQs

We're so glad you're curious about how we bring beautiful, sustainable fashion to life. We believe in transparency, joy, and making clothes that tell a story. Grab a cup of tea, and let's dive into your most frequently asked questions!

Our Sustainable Practices

What exactly is "slow fashion"?

Great question! Slow fashion is the opposite of fast fashion. It's a movement that values quality, ethical production, and environmental integrity over speed and cheapness.

At by Jen Byrne, we are committed to upcycled & sustainable slow fashion. This means we masterfully breathe new life into forgotten, vintage textiles - like heirloom tablecloths, curtains, industry textile waste and pre-loved garments - to create modern, wearable treasures.

Every piece is a unique, one-of-a-kind item, reducing waste and giving beautiful fabrics a second life. It’s fashion with a conscience, designed to be cherished for years to come.

How do you source your beautiful vintage textiles?

Ah, the textile treasure hunt! This is one of our favourite parts of the process. We are passionate about giving new life to upcycled fabric and reducing textile waste. Our materials are carefully sourced from:

  • Antique Markets & Charity Shops: Jen is constantly on the lookout for high-quality vintage textiles like embroidered tablecloths, curtains, and linens.
  • Private Donations: We accept donations of beautiful, pre-loved fabrics (see our next FAQ for more)!
  • Industry Waste: We sometimes utilise high-quality textile offcuts from a local textile merchant.

Every piece of upcycled fabric has a history, and we love weaving that heirloom fabric story into your new garment. It ensures your piece is truly one-of-a-kind!

I have some beautiful old fabric/textiles. Do you accept donations?

Yes, absolutely! We are always on the hunt for beautiful, high-quality vintage fabrics and textiles to inspire our next collection or be utilised by creative hands in one of our classes.

Your once loved treasures could become someone's new favourite dress! We especially love:

  • Embroidered tablecloths
  • Vintage curtains
  • High-quality linen, cotton, silk or wool remnants

If you have something you want to go to a good home, please Contact Us Here with a few photos and details. We'd love to hear the story behind the fabric!

How do you ensure your production process is sustainable and ethical?

Our commitment to sustainability goes beyond just the materials. Our entire process is deeply rooted in ethical and sustainable practices:

  1. Zero-Waste Focus: We utilize fabric scraps for smaller accessories or stuffing, aiming for minimal waste in our Edinburgh studio.
  2. Local & Handmade: Every item is lovingly made in our Edinburgh studio by Jen and/or our wonderful sewing machinist Olive! This ensures fair working conditions, a low carbon footprint compared to mass-produced garments and full oversight on quality and attention to the smallest details.
  3. Durability: By using high-quality, hand selected vintage materials we create garments that are built to last, encouraging a circular fashion mindset and ensuring each piece will be cherished for years to come.

Sizing & Fit - Beautiful Clothes for Every Body

I love your designs, but I worry about sizing. Are your clothes size-inclusive?

We believe that beautiful, sustainable clothing should be accessible to everyone. While our pieces are one-of-a-kind and often made from fixed-size vintage textiles, we are deeply committed to size inclusivity.

  • Tried and tested fit: every design has been fit tested across a range of sizes and body types to ensure it is a well fitting garment before we make the final pieces.
  • Ready-to-Wear: We strive to offer a diverse range of sizes in our ready-to-wear collections, with detailed measurements provided for every garment. We acknowledge that as a small brand we can't have very size available all the time, so if you see something you like and want to enquire about having us make one in your size, please do get in touch!
  • Made to Order: Our made to order collection is a curation of pieces we can readily make in a wide size range, however we can make any styles to order in your choice of fabric - simply get in touch with the style you like and we will curate a fabric selection especially for you!
  • Bespoke: Our bespoke commission service is the ultimate way to get a perfect fit! We work with your specific measurements to create a dream garment that celebrates your unique shape. It might be one of our bestselling styles you'd like to change some aspects of or a whole new style you're dreaming of. Together we will make your vision come to life!

We encourage you to check the detailed size chart and measurements on each product page. If you have any questions about fit, please don't hesitate to contact us - we're here to help you find your perfect fit!

Do you make both mens and womens wear?

Yes! We love to make clothing for everyone and have created all sorts of garments over the years. While a lot of our clothing is currently tailored for a feminine fit, we do have some more masculine/unisex fitting styles and welcome enquiries from all genders and body types. We are comitted to working with you to create beautifully fitting garments!

Custom Creations - Let's Design Your Dream Garment

I have a special occasion coming up. Do you offer bridal or bespoke commissions?

Yes, and this is where the magic truly happens! Our bespoke commission service is perfect for creating a truly unique garment for a wedding, special event, or just a dream piece you'll cherish forever.

  • Bridal / Grooms wear: Imagine a wedding dress crafted from a family heirloom textile or a stunning, sustainable suit or gown that stands out from the crowd. Our slow fashion bridal service focuses on creating beautiful, meaningful, and eco-friendly wedding attire that you will wear not only on your wedding day but for many future happy occasions. Learn more on the Bespoke Bridal page.
  • Bespoke: Whether it's a dress, a jacket, trousers or a full outfit, we collaborate with you to design a piece that perfectly matches your vision and measurements. Choose from our wide collection of fabrics or incorporate your own cherished textiles in the design.

To start the conversation about your custom-made sustainable garment, please visit our Bespoke or Bridal pages to view our portfolio and then fill out an inquiry form to start the conversation!

How long to Made to Order or Bespoke pieces take to make?

Made to order garments in styles that we already have patterns for take as little as two weeks to be ready to be worn and loved by you!

Bespoke garments can take a little longer and depend on the design and complexity - please do chat to use about your specific requirements.

Shopping & Garment Care

Where can I shop your upcycled collections?

You can shop unique garments and accessories right here on our website! We regularly update our shop with new one-of-a-kind pieces.

To experience our pieces in person, see the current list of stockists here or book an appointment to visit the studio.

Follow us on Instagram @byjenbyrne for first looks and behind-the-scenes peeks at our Edinburgh studio.

How should I keep my garment looking it's best?

Since your by Jen Byrne piece is made from precious vintage textiles, it deserves a little extra love! We generally recommend:

  • Most pieces are machine washable on a 30 degree cycle, or you can hand wash them for extra care.
  • Use a mild, eco-friendly detergent.
  • Air Dry: Lay flat or hang to dry - never tumble dry.

Specific care instructions are included with every garment, so please always check the tag!

Treating your piece with care ensures it remains a treasured part of your sustainable wardrobe for a lifetime.

Why does slow fashion cost more than fast fashion?

That’s a brilliant question, and it gets right to the heart of what we do! The simple answer is that slow fashion reflects the true cost of making beautiful, ethical clothing. When you invest in a by Jen Byrne piece, you’re not just buying a garment; you’re investing in:

  • Fair Wages: We ensure everyone involved in the creation process is paid fairly, above the living wage.
  • Quality & Durability: Our pieces are designed to last, not end up in a landfill. We use high-quality, vintage textiles and luxury textile offcuts that require careful preparation and skilled craftsmanship.
  • Time & Skill: Each item is handmade in Edinburgh by Jen and her team, a process that takes time, care, and award-winning skill.

Think of it as a sustainable investment in a timeless, unique piece that tells a story, rather than a fleeting trend. It’s better for your wardrobe, better for the planet, and better for the people who make your clothes!

I live outside the UK. Do you ship internationally?

Yes, we love sending our sustainable fashion treasures all over the world! We offer international shipping to most countries.

Additionally, because of our strong connection to Ireland, we regularly ship from Dublin throughout the year for Irish & EU customers. See the website header for more info or contact us to learn more.

Shipping costs and delivery times will be calculated at checkout based on your location. Please note that customers are responsible for any customs duties or import taxes charged by their country. We promise it’s worth the wait for a piece of joyful fashion handmade in Edinburgh!

What is your policy on returns and exchanges for one-of-a-kind pieces?

Because our pieces are one-of-a-kind and often made from delicate vintage textiles, we encourage you to check the detailed measurements on the product page before purchasing.

  • Ready-to-Wear: We offer returns for a full refund or exchange within 14 days of delivery, provided the item is unworn and in its original condition.
  • Bespoke/Custom Orders: Due to the personalized nature of bespoke commissions, these items are non-refundable. However, we work closely with you throughout the design process to ensure you are thrilled with the final fit and style!

Please visit our Shipping & Returns Page for all the details, or simply Contact Us if you have any questions about fit before you buy.

Workshops & Classes (Come and Create)!

Do you offer sewing workshops or classes?

Yes, absolutely! Jen & the studio team are passionate teachers and love sharing the joy of sustainable sewing. We offer a range of fun, hands-on upcycling workshops and classes right here in our Edinburgh studio.

It’s a wonderful way to learn new skills, meet fellow slow fashion enthusiasts, and give your own wardrobe a sustainable makeover. Check out our Workshops & Classes Page for the current schedule and booking information!

What skill level do I need to attend a class?

We offer classes for all skill levels!

  • Beginners: Our introductory classes are perfect if you’ve never touched a sewing machine before. We cover all the basics in a relaxed, supportive environment. Consider the Beginner Sewing Workshop for a comprehensive introduction to using a sewing machine, or add-on the sewing machine induction to any beginner friendly class (such as Upcycling, Garment Making, or Make your own Quilt Vest) for a quick intro or refresher before class.
  • We offer more advanced classes like pattern drafting and pattern adjustments to take your garment making to the next level. We also offer project-based classes for those looking to refine their skills or tackle more complex designs.

Each class description clearly states the required skill level, so you can choose the perfect one for you. If you’re unsure, just send us a message- we're happy to help you find your fit!

Where are the classes held?

All our workshops are held in our lovely, light-filled studio in Abbeymount OOTB Studios, right in the heart of Edinburgh! It’s a creative, inspiring space where you can relax, learn, and connect with other makers.

The exact address and directions will be provided in your booking confirmation email. We can’t wait to welcome you!

Do you offer private workshops for groups, team-building, or corporate events?

Absolutely! We love bringing the joy of sustainable upcycling to private groups. Whether you're looking for a unique corporate team-building activity, a creative hen party, or a private session for a group of friends, we can tailor a private sewing workshop just for you.

We can host the event in our Edinburgh studio or travel to your location. It’s a fantastic, hands-on way to promote sustainability and creativity within your organization or group. Contact us here to discuss your group size, location, and what you'd like to create.

collaboration & professional service

Do you collaborate with other brands or businesses?

We are always open to exciting collaborations that align with our values of sustainability, quality, and creativity. We love working with other ethical businesses on:

  • Custom Product Lines: Creating unique, upcycled merchandise or uniforms.
  • Joint Workshops: Co-hosting events to reach new audiences.
  • Sustainable Design Consulting: Offering our expertise in sustainable and ethical production.

If you have a project in mind, please get in touch - we'd love to explore how we can work together to promote a more circular fashion future!